Sometimes a family wishes to withdraw their registration for camp. On rare occasions (it has only happened thrice since our founding in 2002) a family wishes to withdraw their child after camp has started.
Sometimes – in recent years it's been almost one student per summer– we have had to dismiss a child for serious and repeated violation of our Behaviorial Standards. Under which of these circumstances does the family get a refund? We answer below.
The fundamental principle driving our answers is this: At some point, usually a few weeks before camp starts, our host institution asks us exactly how many people will attend and commits us to pay for a guaranteed minimum number whether or not that many are in attendance. They do this because they have to commit resources to serve us.
So if we go below the guaranteed number and refund the tuition, it is a loss for us.
Withdrawal Requests Prior To Camp
If the request to cancel is received by
May 31, only an administration fee of $100 will be charged. This means, if a deposit or full payment has been made, the total amount paid will be refunded less the administration fee of $100.
For requests received after May 31, no refund is made unless the
student cannot come to camp due to medical reasons and has
appropriate documentation from a physician. In this case, the
total amount paid is returned less an administration fee of $100. If the request is not due to medical reasons, then the parent/guardian of the student is responsible to pay the full fee that had been assessed (the full fee less any reductions at the time of payment).
Withdrawal Requests During Camp
Requests made after the
camp has commenced will be considered similarly to requests made before camp but
after May 31. Thus, no refund will be made unless the
student can not continue to attend camp due to medical reasons of a
physical nature. In the event of discontinuance due to medical
reasons – as attested by physician –
the program fee will be refunded
on a pro-rated basis. Homesickness or mental problems will not be
considered as enabling factors for refunds.
Dismissals from Camp
There will be no refund if we dismiss a student.
How to Request a Refund
Refund requests must be in writing – either email
or postal mail (address varies depending on whether we are already at camp).
In most cases refunds are issued within 30 days.
The policy above is meant to address individual situations. What if there is a general disruption,
say an pandemic that closes the camp or shuts down airlines, or a natural
disaster that disrupts the host institution? In such cases MathPath cannot
guarantee refunds to everyone affected.
We, like other institutions, would have to
play such an unprecedented situation by ear, and our ability to make
refunds would depend on how much money we can get back from the host
institution and others we have already paid.